Technological innovation Transfer Case Study – Pathfinders for Independent Lifestyle, Inc.

Pathfinders for Private Life, Inc., a nonprofit company, was founded after the passing on the Americans with Disabilities Function (ADA. ) Pathfinders delivers data and assistance to aged and disabled individuals and their caregivers on how in order to live just as independently as possible. Their key worth is to Promote Self-Reliance. The culture within Pathfinders is one of welcoming help support. Pathfinders’ IT leadership recommended some sort of project to help design and make a network structure that could provide stability for vulnerable data, info storage, Internet access, email entry, updated software and equipment, and customer training. Adjusting the environment would certainly have an impact on the organizational structure together with culture of Pathfinders. That paper discusses the company changes that transpired due a change in technologies.

Technological innovation Transfer

Technological innovation copy identifies activities that now have the aim of developing measurable process improvement from the adoption of new procedures. Assistive technology reduces often the difference experienced by disabled and aging population individuals in accomplishing daily activities. Some regarding these technologies are textual content telephones, Braille computer monitors, infrared pointing devices, man-made hands or legs, and assistive program. Launching and encouraging the particular use of these kind of technology and many others in order to Pathfinders’ consumers, is a duty of the independent living specialists.

The independent existing specialists help the consumers in discovering the aiding technologies expected, applying to get funding to purchase typically the technologies, and educating the population on the a variety of technology accessible. However to offer its solutions to their consumers, Pathfinders experienced to adapt to recent data technologies.

A Technique to get Technology Transfer

Recognition of this relationship between engineering copy and process improvement is definitely fundamental to Pathfinders’ approach to change. Technologies cannot come to be altered without some effect on the approach or employees that use often the technology, be it an enhance in work productivity, a elimination in cost, or some sort of fundamental change in technique. of key concerns had to be tackled for the technology to help be successfully transferred. These are divided into several categories; technology issues, procedure changes, and changes within lifestyle.

Technology Issues

Pathfinders would certainly join the Details Era by installing, brand-new pcs, file servers, system machines, a local area network (LAN), and World wide web access. Typically the installation course of action required organizing the Personal computers before providing them to help Pathfinders, then a trip to the office site in order to build the network in addition to deploy this devices. The PCs had been standardized about Microsoft purposes. Following the particular installation of the networking, etc., training on the technique software was provided. With all the installation of the infrastructure complete, each self-employed living specialized and this executive director experienced the personal computer, email, plus Internet access.

Designing in addition to creating a training center presented the means for anyone to come in and find out even more about computers and business software software. Pathfinders offered some basic training courses. Moreover, computer system books ended up accessible for use with the computer systems to learn using the programs. Access to this World wide web was provided. Financing was allocated through national funds to support this changes within technology.

Approach Changes

Ahead of the technology improvements, there were sole a pair of stand-alone PCs accessible for use by the staff, these kinds of PCs were very good old, going DOS applications. Personnel had been forced to share the Computer systems or perhaps use typewriters to complete correspondence. Information was preserved on floppy disks and hardcopy. Gain access to to the Internet to get study was accomplished by going to the community library, which consumed useful resources of time and even workers. Implementing the brand-new infrastructure appreciably changed typically the way the employees performed. The changes in facilities offered real-time access to the Online, consumer info, and enhanced data protection.

Changes in Traditions

Prior to the deployment connected with technologies, the employees were equal inside their knowledge associated with using the available tools from Pathfinders. With this shipping of their network, some sort of requisite change occured inside the employee dynamics. A atmosphere regarding resentment developed due to an discrepancy of knowledge and work. Some of the staff members went out of the approach to grasp the advancement around technology therefore, strengthening on their own and their job processes. They pursued the educational opportunities presented for you to them by Pathfinders and even enhanced their information regarding computer applications. Work productivity for all those individuals increased, causing a rise in satisfaction by Pathfinders’ customers.

Conversely, there was the group of employees, who also got a stance inside not excepting these modifications. These individuals spent much involving their moment complaining of which they could not perform the work using the equipment provided, or perhaps repeatedly requested help from often the employees that will understood the particular technology. Safeguard systems have been employed to help justify their reactions for the new technologies. These staff viewed this technology change as being a risk and wanted nothing to do with improving his or her calculating skills or their particular work environment. However, as teaching and practice in using the improvements to often the technology grown, acceptance started to increase plus opposition began to decrease. Transform is difficult in most businesses but to remain in business Pathfinders was forced to change with all the times.

Pathfinders surgical procedures rely heavily on federal allow money. Each season Pathfinders need to forecast how that will money will be expended and survey that typically the goals of the former year have been attained. The Federal reporting system began as the hardcopy report that advanced to the online reporting system. Without the changes in technology, Pathfinders will find it difficult to apply for Government grant funds or statement it is disbursement.


Very careful consideration was initially employed for you to identify in case a change around IT infrastructure was warranted within the Pathfinders business. Potential obstacles were identified and anticipated. One connected with those obstructions was often the affect that a enhancements made on technology would have about the organizational culture regarding Pathfinders poems the development in customer service. Pathfinders identified that weight to switch and fear played a task in the effectiveness involving the alter. Additionally, Pathfinders identified that as often the staff moved along the learning curve, acceptance of the technologies increased and fear of the technology decreased.